Assist the sales/service staff and outside insurance agents. Process and maintain contracts, new & renewal documentation, monthly & ad-hoc reporting, auditing, detailed claimant research as well as other duties as assigned for the Springfield and regional offices. Ensure complete and accurate information to all internal and external customers.
Work Experience: Two years of administrative experience. Experience in group health insurance or healthcare-related business preferred.
Education, Certificates, Licenses: High school diploma or equivalent required.
Knowledge: General office skills including typing, filing, copying, faxing, 10-key. Computer skills in Microsoft Windows based software. Ability to gain knowledge of state and federal laws affecting group health insurance and agents. Ability to gain knowledge of PacificSource products, contracts, and workflow. Excellent written and verbal communication. Remain current on PacificSource procedures, policies, and products. Thorough understanding of ACA and PacificSource plan options.
Environment: Work inside in a general office setting with ergonomically configured equipment.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.