Position Overview: Work as an integral part of the care management team to serve as an interdepartmental resource to members and community providers/partners. The Specialist will work telephonically and in person to support members with complex psycho-social issues which create barriers to adherence with medical regimens and achievement of optimal health outcomes. Assist with program development, team processes, as well as build effective member, provider and community partner relationships.
** This is a Temporary Full-Time position. Approximate length of assignment: 5 months **
Work Experience: Requires a minimum of two years’ experience in community service or healthcare agency/state services providing coordination of services. Prefer experience in health care coordination services, use of electronic health record documentation, and community networking and/or facilitating groups.
Education, Certificates, Licenses: High school diploma; associates degree in related field or acceptable alternative.
Knowledge: Medical terminology. Proficient in Microsoft Office, including Word, Excel, PowerPoint, On Base, Medical management software (e.g CaseTrakker Dynamo). Excellent verbal and written communication skills and ability to work independently as well as to work effectively on a team. Good working knowledge of how to access community resources and healthcare system.
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 10% of the time. May be required to use personal vehicle for work-related purposes and to meet with members in the community setting. May need to work outside normal work hours.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Driving. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.