Position Overview: Lead development of excellent solutions to company strategic and operational requirements. Understand core business functions at a deep level. Work with stakeholders to select and configure IT Business systems. Design, develop, and implement scalable application solutions. Develop and engineer efficient processes. Create high- and detail-level documents and specifications. Develop and manage project plans using industry-standard tools and approaches. Work with management and stakeholders to recommend and develop appropriate metrics, dashboards, analytic and operational reports. Support company and department mission and goals.
Work Experience: Minimum of seven years application development, business analysis and project management experience in high-complexity environments such as health plans required. Experience developing, extending, and integrating applications into IT systems portfolio is required. Knowledge of benefits, contracts, coding, claims, and other healthcare concepts strongly preferred. Proficiency in MS Windows IT environment, and the use of MS applications (Outlook, Word, Excel, PowerPoint, Visio) required. Practical experience with all phases of SDLC, and working in diverse multifaceted cross-functional technical teams required. Experience with testing/QA required. Technical development and expertise in the following areas strongly preferred: Enterprise Content Management, Workflow & Document Management, Multi/Omni Channel Communication (CCM), as well as System Integration, Optimization, and Change Management.
Education, Certificates, Licenses: Bachelor’s Degree or equivalent work experience in Computer Science, Information Systems, or related field. ITIL, PMI and/or Agile Scrum Master certification preferred.
Knowledge: Proactive, self-starter with advanced leadership and self-management skills. Ability to effectively coordinate and complete numerous, simultaneous strategic projects and assignments. Requires excellent communication and analytical skills. Strong SQL, relational database structure, and reporting skills. Tableau, Power BI, Visual Studio, C#, C++, and .Net skills preferred. Extensive knowledge of industry standards and best practice required. Responsible for accurate and reliable system audits, assessments, and architecture reviews. Demonstrated ability to effectively provide formal recommendations to management as it relates to process improvement and optimization opportunities. Skilled with previous experience conducting regular system/application maintenance, audits, upgrades, implementations, as well as utilization, and scalability reviews. Excellent interpersonal communication skills for working with internal and external customers. Proficient with MS Windows IT environments. Skill and ability to effectively manage competing priorities, and navigate ambiguity with precision in a highly complex time sensitive environment. Proven ability to successfully take technical platforms and capability to the next level, while successfully serving as a positive and encouraging technical lead and mentor to a team of junior developers.
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 10% of the time.
Physical Requirements: Ability to do exacting, accurate work under time pressure. Must be able to use a manual keyboard and to read system/applications information from users’ standard computer monitors. Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.