PacificSource Health Plans

  • Associate Application Developer

    Job Location US-OR-Springfield
    Job ID
    Regular Full-Time
    Hiring Pay Range
    57,000 - 70,000
    # of Openings
  • Overview

    Position Overview: Collaboratively develop solutions to departmental strategic and operational requirements. Understand core departmental business functions and needs. Work with business clients to configure, and deploy systems. Engineer efficient processes. Create detailed documents and specifications. Develop and manage project plans using industry-standard tools and approaches. Configure, test, and maintain format, content, and data in assigned systems according to best practice.



    Essential Responsibilities:

    1. Analyze existing and proposed system options. Work with business clients to help implement solutions and packages.
    2. Manage end-to-end projects and tasks within projects. Use project management tools to provide predictable results and visibility to stakeholders.
    3. Learn and understand existing business processes. Determine opportunities for operational improvement and support of strategic goals.  Support data quality improvement initiatives.
    4. Interpret existing and new policy, benefit, and contract provisions for use with systems.
    5. Maintain document format and content in assigned systems. Prepare flowcharts and diagrams to illustrate sequence of steps and to describe logical operations involved.
    6. Work with software developers to create high-quality documents to be delivered to external customers.
    7. Diagnose and resolve system and data problems. Work closely with other IT staff to accept electronic data and generate digital documents that can be printed or displayed in a web environment.
    8. Document business requirements and configuration approaches for assigned systems.
    9. Use queries and reporting tools to gather and understand information. Work with management and stakeholders to recommend and develop appropriate metrics, dashboards, analytic and operational reports.
    10. Develop QA tests and manages QA / testing efforts for projects.
    11. Train users in technical aspects of systems and processes.
    12. Serve as a solution oriented technical subject matter expert, and change agent. Effectively manage and complete all associate level standard work items as assigned.
    13. Participate in special projects and committees and perform other duties as assigned.

    Supporting Responsibilities:

    1. Meet department and company performance and attendance expectations.
    2. Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
    3. Perform other duties as assigned.


    Work Experience: Prior application development experience required. Project management experience in a complex environment, such as health plans preferred. Knowledge of benefits, documentation, contracts, coding, claims, and other healthcare concepts desired. Understanding and experience with all phases of SDLC, and business analysis required. Technical development experience and interest in the following areas strongly preferred: Enterprise Content Management, Workflow & Document Management, Multi/Omni Channel Communication (CCM), as well as System Integration, Optimization, and Change Management.


    Education, Certificates, Licenses: Bachelor’s Degree or equivalent work experience in Computer Science, Information Systems, or related field. ITIL certification preferred. 


    Knowledge: Proactive, self-starter with advanced self-management, analytical, and communication skills. Ability to effectively coordinate and execute numerous, simultaneous strategic projects and assignments. Experience with relevant tools such as Tableau, Power BI, MS Excel, Project, SharePoint and Visio. Working knowledge of Visual Basic and SQL. Coding experience in Visual Studio, C#, C++, and .Net preferred. Experience working in diverse, multifaceted, cross-functional results oriented technical teams. Working knowledge of document management and customer communications management systems, for example OpenText Exstream a plus. Working knowledge of database structure required; familiarity with image and relational databases preferred. Ability to identify techniques and develop standardized work methods to expand system capability and usage. Ability to work across business and system groups at all levels. 



    Our Values

    • Adaptability
    • Building Customer Loyalty
    • Building Strategic Work Relationships
    • Building Trust
    • Continuous Improvement
    • Contributing to Team Success
    • Planning and Organizing
    • Work Standards
    • We are committed to doing the right thing.
    • We are one team working toward a common goal.
    • We are each responsible for our customers’ experience.
    • We practice open communication at all levels of the company to foster individual, team and company growth.
    • We actively participate in efforts to improve our communities-internal and external.
    • We encourage creativity, innovation, continuous improvement, and the pursuit of excellence.


    Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time.


    Physical Requirements: This section should include the physical demands of the job. Please see HR if you make any changes to this section.  Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions.  Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.


    Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.


    PacificSource is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.


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