Position Overview: Collaboratively develop solutions to departmental strategic and operational requirements. Understand core departmental business functions and needs. Work with business clients to configure, and deploy systems. Engineer efficient processes. Create detailed documents and specifications. Develop and manage project plans using industry-standard tools and approaches. Configure, test, and maintain format, content, and data in assigned systems according to best practice.
Work Experience: Prior application development experience required. Project management experience in a complex environment, such as health plans preferred. Knowledge of benefits, documentation, contracts, coding, claims, and other healthcare concepts desired. Understanding and experience with all phases of SDLC, and business analysis required. Technical development experience and interest in the following areas strongly preferred: Enterprise Content Management, Workflow & Document Management, Multi/Omni Channel Communication (CCM), as well as System Integration, Optimization, and Change Management.
Education, Certificates, Licenses: Bachelor’s Degree or equivalent work experience in Computer Science, Information Systems, or related field. ITIL certification preferred.
Knowledge: Proactive, self-starter with advanced self-management, analytical, and communication skills. Ability to effectively coordinate and execute numerous, simultaneous strategic projects and assignments. Experience with relevant tools such as Tableau, Power BI, MS Excel, Project, SharePoint and Visio. Working knowledge of Visual Basic and SQL. Coding experience in Visual Studio, C#, C++, and .Net preferred. Experience working in diverse, multifaceted, cross-functional results oriented technical teams. Working knowledge of document management and customer communications management systems, for example OpenText Exstream a plus. Working knowledge of database structure required; familiarity with image and relational databases preferred. Ability to identify techniques and develop standardized work methods to expand system capability and usage. Ability to work across business and system groups at all levels.
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time.
Physical Requirements: This section should include the physical demands of the job. Please see HR if you make any changes to this section. Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.