Support the development, research, implementation, and maintenance of products, annual state filings, group and individual materials, custom language in benefit materials, and IT system builds, testing, and implementation of materials. Responsible for reviewing, compiling, coordinating, and communicating benefits and eligibility for potential, new, and renewing group and individual products. Write coding specifications, and map new, changing, or custom products and materials. Confirm accuracy and meet legal deadlines to ensure compliance and to support other departments in providing customer service.
Work Experience: Two years insurance industry experience, and in a position that required research, presentations, and effectively managing multiple projects and deadlines.
Education, Certificates, Licenses: Requires a high school diploma or equivalent. BA/BS preferred.
Knowledge: Strong working knowledge of state and federal laws affecting group health insurance. Thorough knowledge of PacificSource products, contracts, and workflow. Understanding of general underwriting risk concepts. Strong skills in Microsoft Word, Excel, and PowerPoint. Consistently helpful, confident, and pleasant with internal and external customers. Consistently and effectively pays attention to detail, produces high quality work in a timely manner, and strives to increase production without sacrificing quality. Handle sensitive issues with diplomacy and persuasiveness.
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.