Supervise and provide oversight of the Sales and Service and Sales Coordinators across the enterprise, working collaboratively with all sales and operations team members. This will include daily troubleshooting, process improvements and ongoing management of the team.
Work Experience: A minimum of 3 years experience in a sales support or operational role. Experience working in all lines of group health insurance (fully insured small and large group and self funded). Demonstrated experience working cross functionally to deliver on the needs of constituents. Prior demonstrated leadership is preferred.
Education, Certificates, Licenses: High school diploma or equivalent education required.
Knowledge: General office skills including knowledge of Microsoft Office. Ability to gain knowledge of state and federal laws affecting group health insurance and agents. Ability to gain knowledge of PacificSource products, contracts and workflow. Demonstrated knowledge of the health insurance industry. Proficiency in the use of various systems to support sales and cross functional partners.
Building a Successful Team
Aligning Performance for Success
Building Customer Loyalty
Building Strategic Work Relationships
Driving for Results
Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 10% of the time.
Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.
Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.